Your digital front office — focus on care, not the phone
SuperbCall is your digital front office. Every call gets answered — no patients lost to a competitor. Requests appear in your dashboard; you confirm, the patient gets an SMS.
24/7
availability
0
missed leads
100%
requests logged
Missed calls cost you patients
If you don't answer, the patient calls a competitor. That's true all year — but especially in the busy months at the end of the year.
Interruptions during treatments
Every call stops you mid-session. Patients on the line wait, patients in the room wait too.
End-of-year peak demand
Patients want to use their covered treatments before 31 December. The phone rings constantly while your calendar is full.
Missed calls = lost leads
If you don't answer, callers hang up and find another physiotherapist. Every missed call is a patient you've lost — sometimes for good.
A digital front office for your practice
SuperbCall answers every call — so no patient goes to a competitor.
Every call gets answered
No voicemail, no queue. Your digital front office always picks up — even when you're mid-treatment.
Admin gets handled
Appointments, reschedules, intake — SuperbCall collects everything in structure. No more scattered notes.
Notification in your dashboard
Every request appears in your SuperbCall dashboard. Clear, complete — no voicemails, no missed details.
You confirm — patient gets SMS
Schedule in your calendar, confirm in the dashboard. The patient then receives an SMS with the confirmation.
How your digital front office works
Every call answered. No patient lost to a competitor.
While you treat, SuperbCall answers the call. The request lands in your dashboard — and after you confirm, the patient gets an SMS.
Lisa van Dijk
Patient
Hello, I've had shoulder pain for a week and would like to come in as soon as possible.
SuperbCall — digital front office
I understand. We have Thursday at 10:00 available. Would that work? I'll pass it to the practice for confirmation.
SuperbCall Dashboard
New request- Request
- Appointment / intake
- Patient
- Lisa van Dijk
- Complaint
- Shoulder pain, ~1 week
- Suggested slot
- Thu 19 Jun, 10:00
Confirm in dashboard after scheduling in your calendar
Doesn't the suggested time work? SuperbCall still logs the request in your dashboard. The patient knows the practice will follow up — you don't have to interrupt what you're doing.
Then: confirmation to the patient
Once you confirm in the dashboard, the patient receives an SMS with the appointment.
SMS to patient
15:10To: Lisa van Dijk · 06-12345678
SuperbCall
Your appointment at [Practice name] is confirmed. Thu 19 Jun, 10:00 Shoulder pain — intake See you then!
Sent after you confirm in the dashboard
No lost leads
Every conversation is answered. Patients don't need to call another physiotherapist because you're unavailable.
Strong at year-end
Even when patients flood the lines to use covered treatments before 31 December — SuperbCall keeps answering.
More focus on care
No interruptions, no missed callbacks. You treat; SuperbCall catches every request.
You stay in control
SuperbCall handles the phones. You confirm in the dashboard — the patient gets an SMS.
Call handled
Your digital front office answers and processes all details.
Dashboard notification
The request is ready in your SuperbCall dashboard — clear and complete.
You confirm
Schedule in your own calendar and confirm in the dashboard when it suits you.
SMS to patient
After your confirmation, the patient receives an SMS with the final appointment.
SuperbCall is not yet integrated with practice software such as FysioRoadmap. You see requests in the dashboard; patients receive an SMS after you confirm. Email or WhatsApp to patients may be added later.
Security comes first. Patient data is processed GDPR-compliant and stored in a secure EU environment — including SMS confirmations to patients.
Why SuperbCall?
No missed calls. No patients lost to competitors.
No lost leads
Every call gets answered. Patients stay with your practice instead of calling a competitor.
Ready for the year-end rush
In November and December patients call en masse to use covered treatments. SuperbCall answers while you're fully booked.
Secure processing of patient data
Healthcare data requires extra care. SuperbCall processes patient information GDPR-compliant in a secure EU environment.
Less admin, more care
Dashboard for you, SMS confirmation for the patient. No voicemails, no missed details.
Choose the plan that fits your practice
Ready out of the box — we set everything up for you. No custom build needed to get started.
SuperbCall Starter
Get started on your own with a simple digital front office for incoming calls.
€99/month
excl. VAT • cancel monthly
What you get:
- ✓500 call minutes per month
- ✓1 digital front office for incoming calls
- ✓SuperbCall dashboard with notifications
- ✓Basic forwarding to 1 number
- ✓Training on website and FAQ
- ✓Premium Dutch voice
- ✓Self-setup in the dashboard
- ✓Standard support
SuperbCall Managed
We fully set up your digital front office — phone, dashboard, and SMS to patients.
€299/month
excl. VAT • cancel monthly
Fully set up, including:
- ✓1,000 call minutes per month
- ✓We set up SuperbCall for you
- ✓SuperbCall dashboard with notifications
- ✓SMS confirmation to patient after your approval
- ✓Premium voices tuned for healthcare conversations
- ✓NL/EN included
- ✓Rule-based call forwarding
- ✓GDPR-compliant processing in EU data centres
- ✓Short onboarding and optimisation
SuperbCall Ultimate
For larger practices with more volume, multiple locations, or advanced workflows.
Ultimate
Coming soon
Everything in SuperbCall Managed, plus:
- ✓Custom call volume
- ✓Multiple numbers, locations, or teams
- ✓Practice software integrations
- ✓Multiple languages and tone of voice
- ✓Advanced routing and escalations
- ✓Outbound or follow-up flows
- ✓Managed optimisation
- ✓Priority support
No credit card required for the Managed trial
Frequently asked questions
Have another question? Feel free to reach out.
Do I lose patients if I don't answer?
Unfortunately yes — most callers hang up and call another physiotherapist. SuperbCall answers every call so you don't lose a single lead. That's especially valuable during busy periods, like the end-of-year rush when patients want to use their covered treatments.
Does SuperbCall help during the busy end-of-year period?
Yes. Many patients call in November and December to use remaining covered physiotherapy sessions. SuperbCall answers while you treat — no missed calls, no patients going to competitors.
What is a digital front office?
SuperbCall answers calls on behalf of your practice — like a digital reception desk. Patients are helped, you see requests in your dashboard, and you don't have to be interrupted during treatments.
How do I get notified about requests?
In your SuperbCall dashboard. Every call appears there with all details — ready to confirm when you have time.
How does the patient know the appointment is confirmed?
After you confirm in the dashboard (and schedule in your calendar), SuperbCall sends the patient an SMS with the confirmation. Email or WhatsApp to patients may be added later.
How is patient data secured?
SuperbCall is built for healthcare data. Patient information is processed encrypted and stored in a secure EU environment, in line with GDPR. SMS confirmations to patients only include what's needed for the appointment.
Does SuperbCall need to connect to my calendar?
No. Requests arrive in your dashboard. You schedule manually in your own calendar and confirm in the dashboard — no connection to FysioRoadmap or other practice software needed.
Does the AI sound natural?
Yes. SuperbCall uses premium voice technology that sounds human and professional.
Can I try SuperbCall first?
Yes, start a 14-day free trial with no credit card required.
Ready for your digital front office?
No missed calls. No patients lost to competitors — even during the year-end rush.